Practical and Helpful Tips: Programs

How to Choose the Right Employee Retention Software for Your Company

Employee retention allows companies to employ an employee retention and reward strategy that may be accessed via desktop, mobile and cloud applications, as well as linked with an analytics engine.

There’s a good number of vendors to be considered by anyone who plans to purchase employee retention software. Prior to making a decision, you must assess every vendor in terms of how they can meet the needs of your company.

First, let’s look at the elements typical for employee retention software, and those which must be considered part of vendor’s basic offerings:
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> A platform where recognition and reward activities can be managed.
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> User experience is fit for both recipients and givers of recognition and rewards.

> The software has an element of gamification (points, badges, or other recognition symbols; recurring competitions, etc.) to promote participation.

> The software can be used on mobile on top of the desktop or cloud.

> There is a method indicated for fulfilling the rewards portion of the program, such as merchandise selection and points redemption.

> There is an indicated system for reporting who offers and receives recognition and how frequently.

> The software can be integrated with typical HR record systems.

The moment you’ve determined that the vendor offers the essential elements of employee retention software, you have to look into the unique elements of each vendor’s software. Compare and contrast the different elements of each vendor’s employee retention software to know which vendor has the best solution for the needs of your company.

Study every solution individually while trying to answer the following:

> Is this software compatible with the reconition and reward program as part of my company’s vision?

> How does the solution support or allow:

* Set up and design of recognition and reward program

* User experience for managers, administrators, and employees

* The moment of recognition

* Fulfillment of reward

* Intra-company program marketing

> Can you create customized reports using the software?

> Can you set customize the platform to fit your needs?

> Has the vendor catered to clients similar to your company?

> Will they give you names and phone numbers of their current clients for reference?

> Is the price compatible with your company’s budget?

Your answers to these questions will be helpful as you determine which vendor’s employee retention software is the best for you. Ideally, you’d like to be able to run a trial to see if the software actually works for you in a real-world scenario. If your company is implementing an employee software program for the first time, it may take your employees some time to get used to it. Make this a primary consideration with each software you run on trial.

Finally, you also need to look into the reputation of your prospective vendor. Reliability is a crucial factor. A technically superior product is not everything – you need a consistently available and efficient client support staff too.